|
     |
|
|
|
||
|
|
 |
|
| Home > Retailers > Telephone Mystery Shops | |||||||||||
|
Mystery
Shopping your Business by Phone It is so easy to give the wrong impression on the telephone. Your customer does not have the advantage of seeing facial expressions, a friendly smile or any of the body language that says: "I really am interested in helping you." How your message is interpreted can mean the difference between winning a customer or loosing the sale. How do our customers react to what they hear on the phone ? Could there be improvements that would increase our sales ratios ? U.S. Mystery Shoppers uses specially trained telephone shoppers with highly targeted surveys and objectives, we can answer these and other questions for you in a detail. |
||||||||||