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Mystery
Shopping Businesses by Phone
It is so easy to give the wrong impression on the telephone.
Customer's do not have the advantage of seeing facial expressions,
a friendly smile or any of the body language that says: "I
really am interested in helping you."
How these message's are interpreted can mean the difference between
winning
a customer or loosing the sale.
U.S.
Mystery Shoppers traines telephone shoppers and uses highly targeted
survey objectives so we can answer these and other questions in
a detail.
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